Trusted Water Damage Restoration Service Experts in New Orleans

Grand specializes in fast, thorough water damage restoration for residential and commercial spaces. Our certified team ensures complete recovery with expert care, cutting-edge tools, and unmatched customer service — 24/7 availability guaranteed.

When water strikes, time is critical. Don’t let water damage disrupt your life or business. Our dedicated team is ready 24/7 to provide immediate and effective solutions, guiding you through every step of the restoration process with expertise and genuine care. Trust Grand to restore your property swiftly and thoroughly, bringing you back to normal.

About Grand

Your Trusted Water Damage Restoration Professionals in New Orleans

Grand is a leading water damage restoration company dedicated to serving properties with unparalleled expertise and commitment. We specialize in comprehensive water extraction, drying, and restoration services, addressing everything from minor leaks to major flood damage. Our highly trained and certified professionals utilize advanced technology and proven methodologies to ensure your property is restored to its pre-damage condition efficiently and effectively. We understand the stress and disruption water damage causes, which is why we prioritize rapid response, transparent communication, and meticulous attention to detail on every project. Choosing Grand means choosing a reliable partner committed to safeguarding your property and peace of mind.

Services

Reliable Water Damage Services for Homes and Businesses

We offer a full spectrum of water damage restoration services, designed to address every aspect of water intrusion and its aftermath, ensuring your property is returned to a safe and dry state.

Residential

We provide comprehensive water damage restoration for homes, including burst pipe repair, flood cleanup, and structural drying, ensuring your living space is safely restored.

Commercial

Our team delivers efficient and discreet water damage solutions for businesses, minimizing downtime and disruption, from office buildings to retail spaces and industrial facilities.

Emergency

Available 24/7, our rapid emergency response team is always prepared to tackle unexpected water damage incidents, providing immediate extraction and mitigation services to prevent further harm.

Our Approach

What expect from Us

Our work philosophy at Grand is built on a foundation of rapid response, meticulous attention to detail, and unwavering client advocacy. We approach every water damage scenario with a sense of urgency and precision, ensuring the highest standards of safety and restoration are met.

Rapid Response & Assessment

We understand the critical nature of water damage, which is why our team offers immediate dispatch and thorough on-site assessments to quickly mitigate further damage.

Advanced Technology & Techniques

Utilizing state-of-the-art drying equipment and scientifically proven restoration techniques, we ensure efficient and complete moisture removal from all affected areas.

Transparent Communication & Support

From the initial call to project completion, we keep you fully informed, providing clear explanations and compassionate support throughout the entire restoration process.

Certified & Experienced Professionals

Our team consists of highly trained and certified experts with extensive experience in all facets of water damage restoration, guaranteeing top-tier service.

24/7 Emergency Availability

Water emergencies don’t wait, and neither do we. Our dedicated team is available around the clock, ready to respond swiftly to your call and begin mitigation.

Comprehensive, End-to-End Solutions

From initial assessment and water extraction to drying, dehumidification, and complete reconstruction, we handle every step of the restoration process with expertise.

Advanced Equipment & Techniques

We utilize the latest industrial-grade equipment and scientifically backed drying methods to ensure efficient, thorough, and effective water damage repair and recovery.

Why Choose Us

Why New Orleans Trusts Grand

Choosing Grand means entrusting your property to a team renowned for its unwavering dedication to client satisfaction and unparalleled expertise in water damage restoration. Our reputation is built on delivering exceptional results, consistently exceeding expectations through meticulous work and genuine care. We stand apart by prioritizing not just the physical restoration of your property, but also your peace of mind throughout the entire process, ensuring a smooth and stress-free experience.

Mission

Our mission at Grand is to provide prompt, professional, and compassionate water damage restoration services, mitigating harm and restoring peace of mind. We are committed to utilizing advanced techniques and unwavering dedication to return properties to their pre-damage condition, ensuring client satisfaction and safety in every project we undertake.

Vision

Our vision at Grand is to be the leading and most trusted water damage restoration company, recognized for our commitment to excellence, innovation, and client-centric solutions. We aim to set the industry standard for rapid response and thorough restoration, fostering resilience in communities by helping homes and businesses swiftly recover from water-related incidents.

What else do we offer

Additional Services

Beyond our core water damage restoration, Grand offers essential complementary services designed to provide a complete recovery solution. This includes professional mold remediation to address any fungal growth post-water incident, advanced structural drying techniques to ensure comprehensive moisture removal, and expert sewage cleanup for hazardous situations. 

Our Process

Step 1

Emergency Contact & Assessment

Upon receiving your call, our rapid response team will immediately dispatch to your location to conduct a thorough assessment of the water damage, identifying the source and scope of the problem. This initial evaluation is crucial for formulating an effective restoration plan, ensuring we address all immediate concerns with speed and precision.

Step 2

Water Extraction & Drying

Utilizing powerful, industrial-grade equipment, we swiftly remove all standing water from your property. Following extraction, we implement advanced drying and dehumidification techniques to eliminate hidden moisture, preventing secondary damage like mold growth and structural decay, ensuring a complete and efficient dry-out.

Step 3

Cleaning, Sanitizing & Restoration

After drying, we meticulously clean and sanitize all affected areas, ensuring your property is safe and healthy. Our comprehensive restoration services then bring your property back to its pre-damage condition, handling repairs, reconstruction, and any necessary finishing touches with expertise and attention to detail.

Testimonials

Our Client Feedback

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Frequently Asked Questions

You Have Questions, We Have Answers

How quickly should I address water damage after it occurs?

It is absolutely crucial to address water damage within 24 to 48 hours of its occurrence. Waiting longer significantly increases the risk of secondary damage, such as mold growth, structural deterioration, and permanent damage to furnishings and building materials. Swift action helps in preventing further costly repairs and ensures a more effective restoration process, safeguarding your property’s integrity and your health.

The typical water damage restoration process involves several key steps. It begins with an initial assessment and inspection to determine the scope of damage. This is followed by immediate water extraction using powerful pumps. Next, we focus on drying and dehumidification to remove all moisture. Finally, we proceed with cleaning, sanitizing, and restoring the affected areas, which may include repairs and reconstruction to bring your property back to its original condition.

Most homeowner’s insurance policies cover sudden and accidental water damage, such as that caused by a burst pipe or an overflowing appliance. However, coverage can vary depending on your specific policy and the cause of the water damage (e.g., flood damage often requires separate flood insurance). We recommend reviewing your policy and contacting your insurance provider directly. Grand can also assist you with the claims process.

Preventing mold growth after water damage is a critical part of our restoration process. We achieve this by thoroughly extracting all standing water and implementing comprehensive drying and dehumidification strategies. We use specialized equipment to reduce humidity levels and ensure all porous materials are dried completely. Additionally, we may apply antimicrobial treatments to inhibit mold spore development, ensuring a healthy environment.

Is it safe to stay in my home after water damage?

The safety of staying in your home after water damage depends on the extent and nature of the damage. If there’s significant structural damage, exposed electrical wires, or hazardous contamination (like sewage), it is generally not safe. Even with less severe damage, elevated humidity can pose health risks. We recommend a professional assessment to determine safety and advise on temporary relocation if necessary.

The duration of the water damage restoration process varies significantly depending on the extent of the damage, the type of materials affected, and the source of the water. Minor issues might be resolved in a few days, while extensive damage from a flood could take weeks. Our team provides an estimated timeline after the initial assessment, keeping you informed throughout every stage of the project.

We utilize state-of-the-art, professional-grade equipment for water extraction and drying to ensure optimal results. This includes powerful submersible pumps and industrial-strength wet vacuums for water removal, high-capacity air movers for rapid drying of surfaces, and commercial dehumidifiers to extract moisture from the air and building materials. We also use moisture meters and thermal imaging cameras to detect hidden moisture.

Yes, Grand is fully equipped and trained to handle hazardous sewage backup and black water cleanup. These situations pose significant health risks due to contaminants. Our team follows strict safety protocols, using specialized protective gear and advanced disinfection techniques to safely remove the contaminated water and materials, thoroughly sanitize the affected area, and restore it to a safe and clean condition.

While you can take immediate steps like mopping up water, professional water damage restoration is strongly recommended. DIY methods often miss hidden moisture in walls, subflooring, and insulation, leading to mold growth, structural damage, and ongoing issues. Professionals have specialized equipment and expertise to ensure complete drying and prevent long-term problems, safeguarding your property effectively.

Immediately after discovering water damage, your first priority should be to ensure safety by turning off the water source if possible and disconnecting electricity in the affected areas. Then, contact Grand for emergency service. While waiting for our team, you can remove valuable items and porous materials from the wet area. Avoid using a regular vacuum to remove water, as it can be dangerous.

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Water Damage Restoration Services in The New Orleans Area

While Grand serves the wider region with our expert water damage restoration services, we invite you to view our central operational location on the map. This helps you visualize our base of operations and understand our commitment to providing swift, efficient service across our service areas. Our team is strategically positioned to ensure rapid deployment when you need us most, so don’t hesitate to contact us regardless of your specific location within our service radius.