New Orleans sits below sea level in many neighborhoods, creating unique water contamination challenges. When the pumping system fails or becomes overwhelmed, stormwater mixes with sewage in the combined sewer overflow system. This contaminated water backs up into homes through floor drains and toilets in areas like Broadmoor, Lakeview, and Gentilly. Residents often believe the water is rainwater. It is not. It is Category 3 water because it contacted the sewer system before entering your home. We classify it correctly and remediate it accordingly, protecting you from pathogen exposure.
Grand Water Damage Restoration New Orleans has worked with adjusters, contractors, and homeowners throughout the city since the aftermath of major storms. We understand Orleans Parish building codes, elevation requirements, and the historic preservation guidelines that apply in the French Quarter and Garden District. When we classify water damage in a historic property, we account for irreplaceable materials like heart pine flooring and antique plaster. We know when materials can be saved and when they must be removed. This local expertise ensures you get accurate water category assessments and remediation plans that comply with city regulations.