Document Drying & Restoration in New Orleans | Minimize Business Downtime and Preserve Critical Records

We dispatch document recovery teams within two hours of your call. Our facility can process 5,000 to 10,000 documents simultaneously using vacuum freeze drying and air drying methods. For large losses affecting entire file rooms or archives, we coordinate with off-site storage vendors to maintain security and chain of custody. We work 24-hour shifts during hurricane season when multiple organizations may face simultaneous losses. Mobile dehumidification units arrive first to stabilize the environment while we prepare transport for valuable materials.

Our technicians evaluate water contamination category, paper type, ink stability, and binding methods before moving any materials. We photograph everything for insurance documentation and create detailed inventories by box or file number. This assessment determines which materials require vacuum freeze drying versus air drying, which need immediate antimicrobial treatment, and which can be handled with standard protocols. We consult with your staff to prioritize materials by business value and regulatory importance. You receive a written recovery plan with timeline and cost estimate before work begins.

Vacuum freeze drying typically recovers 85 to 95 percent of water-damaged documents to readable condition. Success rates depend on paper quality, ink type, and how quickly treatment begins. Coated papers and thermal prints pose greater challenges than standard bond paper. We cannot guarantee perfect restoration of every item, but our methods maximize recovery while preventing further damage. All materials return flat, stable, and free from active mold growth. We provide condition reports noting any permanent damage like ink bleeding or fiber breakdown.

Every document recovery project includes detailed photo documentation, chain-of-custody logs, and treatment reports suitable for insurance claims and regulatory audits. We can provide affidavits confirming proper handling under HIPAA, attorney-client privilege, or other confidentiality requirements. Our reports detail the recovery methods used, success rates by document category, and any materials deemed unrecoverable. This documentation supports business continuity plans and helps organizations demonstrate due diligence in protecting sensitive information after water damage events.